FAQ - Frequently Asked Questions
Investigation can be requested in order to defend one's rights in a trial, to obtain information before signing a contract (selling or purchasing, recruitment, transfers, take-overs, new associates, etc.) and, in a more general sense, to get rid of suspicion. Our staff is always available for a free consultancy, to determine whether an investigation is possible.
In compliance with art. 135 of the T.U.L.P.S. (Italian equivalent of the Consolidated Public Act, r.d. 773/1931), the people who request an inquiry must prove their identity by producing valid identity papers issued by the civil service and a photograph.
During investigation, the agency and the client are continually in touch, if necessary. As well as keeping the client updated about the results of the inquiries, a detailed list of all documented expenses is given.
All the detective work of the Institute relies on the method of gathering evidence to be used during trials, in full compliance with the penal regulations defining people’s sphere of privacy.
According to art. 135 of the Consolidated Public Act, r.d. 773/1931, it is compulsory for detective agencies to display in their venue an official price list of the services. In addition to that, in the mandate – contract between the client and the detective agency, the agreed rates are clearly stated.
A request can be made through the form you'll find in the CONTATTI section or by calling up at our telephone numbers. We are glad to give you advice and to dispel all doubt.
The obligation of professional secrecy in the management of the gathered information is absolute. The same principle is valid for the preliminary free consultancy, also in the event that no mandate is further assigned.
A report is released, with a detailed description of what has been done and the results obtained. Together with the report, if necessary or requested, all documentary and video-photographic evidence, along with any other probative element possibly gathered, is provided.
Except for those cases provided for by law, any information relevant to telephone lines in the name of third parties is strictly prohibited. The user can have access to the information relevant to their own line(s), with no necessary authorization or judicial proceedings, as provided for by art. 127 of the Privacy Code (l.d. 196/’03).
Except for those cases provided for by law, anyone who installs devices, instruments or parts of devices / instruments in order to intercept or prevent communications or telephone conversations from taking place, commits an offence against a person. The relevant sentence is imprisonment from 6 months to 4 years (art. 617 P.C.).
Besides, there are no restrictions if one of the parties records its own conversations with another one, as ruled by the Court of Cassation, decision n. 16729 , March 21st –April 24th.
The same principle applies to recording or video-recording conversations by one single party of those present, as pointed out by the Court of Cassation, IV section, decision n. 3846, November 20th – January 31st.
The employer has the right to check their employees during their absence from work, to verify their illnesses / accidents. The aforementioned checks can be carried out by private detectives, as ruled by the decisions of the courts (Court of Cassation, decision of May 3rd, n. 6236), quoting art. 5 of the Worker’s Statute of Rights, pointing out that the provisions of the aforementioned article do not rule out, in case of litigation, the use of the evidence gathered by private detectives. Also the Guarantor for the protection of personal data (decision of January 8th, 2001) has ruled in favour of private detectives by stating that the private detective who, in compliance with the law and upon a mandate, gathers information for defensive use in trials, does not infringe the Privacy Code (Authorization n. 6/2005 to the handling of sensitive data by private detectives – December 21st 2005).
Except for those cases provided for by law, all information relevant to postal giro accounts or bank accounts in the name of physical or juridical persons is strictly prohibited.
All private detective agencies need an authorization from the Prefect of Police, in compliance with art. 134 of the T.U.L.P.S. (Italian equivalent of the Consolidated Public Act).
On-line Business Inquiries
Our services meet the requirements of economic operators who, having to set up business relations with prospective clients (physical or juridical subjects) need to inquire their economic situation, reliability and assets.
The inquiries enable economic operators to know about, analyze, assess the economic and financial situation of acquired or prospective clients, suppliers and business partners. Wide and reliable sources of information are the basis for more or less detailed inquiries, according to the desired level of thoroughness.
Access to the service area takes place through an internet connection; surfing through the services and searching archives is very simple and intuitive; no particular skills are required. The documents obtained are easily readable and important information is highlighted for ease of reference.
The wide range of inquiries available make it possible to trace, according to necessity, the entire “business life” of the subjects one wants to know about.
About businesses, it is possible to:
trace the entire life of a business since setting up and have information about regarding its institutional affairs, partners and representatives (through the chamber’s surveys COMPANY SURVEYS, ASSOCIATE FILE, OFFICIAL ACTS)
assess their economic and financial situation (through the BUSINESS INQUIRIES and the BALANCE SHEETS)
integrate in a single document the history of a business with the presence of protests or negative events; in the case of companies, the reclassified balance (through the BUSINESS PROFILE)
Assess a business’s assets (through the REAL ESTATE SEARCH)
find out, before it’s too late, all the negative events possibly occurred, which could compromise a business’s reliability (through PROTESTS, PROCEEDINGS and NEGATIVE EVENTS)
About people, it is possible to:
know about their role in (a) business(es): owner, exponent, member of the board of auditors or the board of directors (through the chamber’s surveys BUSINESS SURVEYS, PERSONAL FILE, OFFICIAL ACTS)
verify whether a person holds shares in a business, has been / was a partner of the same and to what extent (ASSOCIATE FILE or HISTORICAL ASSOCIATE FILE, inside the ASSOCIATE ARCHIVE)
find out, before it’s too late, all the negative events possibly occurred, which could compromise a person’s reliability (through PROTESTS, PROCEEDINGS and NEGATIVE EVENTS)
have a global picture of all positions occupied by a person, such as legal representative, associate, etc., and know about possible negative elements, such as protests or negative events) relevant to the same person or the businesses they share profits or losses with.
Assess a person’s assets (through REAL ESTATE SEARCH or CADASTRAL SEARCH).
The best way of using inquiries is synergically, so that clients can rely on an overall picture, according to their specific needs, thus getting precious hints about how to plan the most appropriate course of action.
Law n.675/96 and L.D. 196/2003 have strictly limited the collection, handling and dissemination of personal data, not only for people, as it happens in most countries, but also for businesses. However, the provision and dissemination of personal data is allowed to private or public business bodies, even without consent by the interested party, when:
data are obtained from public registers, files, acts or documents, it being understood that limits and conditions set out in the aforementioned law and L.D., rules and EC regulations regarding data knowability and publicity must absolutely be complied with.
data are necessary for carrying out business activities, it being understood that the current set of laws and regulations regarding business and industrial secrecy must absolutely be complied with.
No consent to data collection, handling or dissemination is needed in the following cases:
the fulfilment of legal obligationscarrying out business inquiries before contractperforming the obligations deriving from a contract in which the personal data involved are those of the interested partycarrying out business activities
Using services is very easy and intuitive. In the “demo “ section an accurate guide into every single inquiry is provided, together with a practical demonstration of how the system works and of the various documents it is possible to obtain.
The price of individual services is shown in the Official Price List in which the prices for each type of information provided are reported. For special rates or promotions you can refer to the network of agents responsible for the area, requesting a visit from one of our Agents.
Access to databases is allowed during the following hours:
from Monday to Sunday including public holidays, from 8am to 9pm
Last day of the month, from 8am to 7pm